Welcome to Maxwell Super Multi-Speciality Hospital, PVT. LTD. Your privacy is important to us. This Privacy Policy explains how we collect, use, maintain, and protect your personal information when you visit our website or use our healthcare services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

When you interact with our website, book appointments, or contact us, we may collect:

• Full Name
• Phone Number
• Email Address
• Address
• Age and Gender
• Medical Information provided voluntarily
• Any other information submitted through forms

Non-Personal Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Date and Time of Visit
• Cookies and Usage Data

2. How We Use Your Information

• Schedule and manage appointments
• Provide healthcare-related services
• Respond to inquiries and support requests
• Improve website performance and user experience
• Send important updates and notifications
• Maintain medical and administrative records
• Comply with legal and regulatory obligations

3. Medical Information Privacy

Maxwell Super Multi-Speciality Hospital, PVT. LTD. understands the sensitive nature of healthcare information. Any medical details shared with us are handled with strict confidentiality and are only accessible to authorized healthcare professionals and staff when required.

We take reasonable precautions to protect patient information against unauthorized access, misuse, or disclosure.

4. Cookies Policy

Our website may use cookies and similar tracking technologies to enhance browsing experience and analyze website traffic.

• Understand user behavior
• Improve website functionality
• Remember user preferences

Users can choose to disable cookies through their browser settings.

5. Third-Party Services

We may use third-party services such as website analytics tools, appointment management systems, hosting providers, and communication platforms.

These third parties may have access to limited information necessary to perform their services but are obligated to protect your data.

6. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

However, while we strive to use commercially acceptable methods to protect data, no internet transmission is completely secure.

7. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

• When required by law
• To comply with legal obligations
• To protect patient safety
• With patient consent where applicable

8. Children’s Privacy

Our services are not intended to knowingly collect personal information from children without parental or guardian consent.

If we become aware that information from a minor has been collected improperly, we will take steps to remove it promptly.

9. Your Rights

• Access their personal information
• Request correction of inaccurate information
• Request deletion of data where legally permissible
• Withdraw consent for certain data uses

10. Changes to This Privacy Policy

Maxwell Super Multi-Speciality Hospital, PVT. LTD. reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be posted on this page along with the updated effective date.

11. Contact Us